Product Warranties

All products sold by Voiplink carry a Limited Warranty that protect the customer from manufacturer defects. On select products a Guaranteed Replacement Warranty can be purchased for one, two or three years. Guaranteed Replacement Warranties protect the customer from manufacturer defects and accidental damage.

For more information click on a warranty program:



Secondary Market IT and telephony gear is acquired through multiple channels including but not limited to reverse logistics, stock rotations, demo returns, overstocks and other situational opportunities and is available for resale through VoipLink and its authorized channel partners. All warranties stated or implied on Secondary Market equipment are provided by Voiplink LLC and not through the OEM.

Refurbished equipment, while not “new”, has been tested and/or remanufactured to meet original product specifications.  This work is performed in the USA, by Voiplink employees in our own labs and production facilities.  VoipLink LLC does not alter or change firmware or software in any way on any IT products it sells. Voiplink may or may not  “default” IT equipment to its original factory settings. Unused Equipment   is product that is still in OEM packaging and has never been installed, but is Secondary Market, and therefore not classified “new” and warranty-supported solely through Voiplink LLC. New Equipment is new product in new packaging that is authorized by the OEM to be sold through Voiplink, and is OEM supported through the same.